Turning Leaves Privacy Policy

Last updated: 16 October 2025

At Turning Leaves, we, take your privacy seriously. This policy explains how we collect, use, and protect your personal information, so you can feel confident when visiting our website or working with Turning Leaves.

1. Who I am

I am Janine Hollinworth, the owner of Turning Leaves Autobiographies.

You can contact me about any questions regarding your personal data at:

Email: info@turningleaves.co.uk

2. What personal data we collect

We may collect the following personal data when you interact with Turning Leaves Autobiographies:

  • Contact forms: your name, email address, and message content

  • Email subscribers: your name and email address if you sign up for updates

  • Analytics data: anonymised information about how you use my website, collected via cookies and analytics tools

  • Client/project information: for commissioned ghostwriting work, I may hold your name, contact details, project information and recorded video interviews in order to write your story.

We do not keep any financial or payment details — these are handled securely by payment providers.

3. How we use your data

Your data is used only for purposes relevant to my work and your experience:

  • Responding to enquiries and messages

  • Sending newsletters, updates, and offers (only if you have opted in)

  • Managing commissioned ghostwriting projects and invoicing

  • Analysing website performance to improve your experience

4. Legal basis for processing your data

We process your data on one of the following legal bases:

  • Consent: for email newsletters and updates

  • Contract: to deliver commissioned projects and handle communications related to them

  • Legitimate interest: to respond to enquiries and run my website effectively

  • Legal obligation: to keep accounting records for tax purposes

5. Who your data is shared with

We will never sell your data. I may share personal data with trusted third parties to provide my services:

  • Email marketing platforms (e.g., Mailchimp or Squarespace Email Campaigns)

  • Website analytics providers (e.g., Google Analytics)

  • Payment processors (for invoice payments — but I do not store financial details)

  • Staff (writers/interviewers, editors or admin staff I work alongside)

6. How long we keep your data

We will retain your data only as long as necessary for the purpose it was collected:

  • Client/project data: up to 6 years for accounting and legal purposes

  • Subscriber data: until you unsubscribe

  • Enquiry form data: up to 12 months if it does not result in a project

7. Data security

I take appropriate technical and organisational measures to protect your data, including:

  • Secure, password-protected devices and cloud storage

  • Limited access only to those assisting in providing my services

  • Regular reviews to ensure your information remains safe

8. Cookies

I use cookies to improve website performance and understand visitor behaviour. This includes analytics cookies, which are anonymous and aggregated. You can manage or disable cookies through your browser settings.

9. Your rights

You have the following rights under GDPR:

  • Access your data and receive a copy

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to processing or marketing emails

  • Complain to the Information Commissioner’s Office (ICO) if you believe your rights are not upheld

To exercise any of these rights, please contact me at: info@turningleaves.co.uk

10. Changes to this policy

I may update this Privacy Policy occasionally. The last updated date at the top will indicate the current version.